Support & ideas

Tell us what’s not working — or what you’d love next.

One place for all three Aurora studios, the free Aurora Extract and this website: report bugs, request features and share ideas with us and with other users.

Fastest way

Join the Telegram channel

“Aurora Studios Report” — post a bug report, ask for a feature, vote with a 👍 on ideas, and see what we are fixing.

Open Telegram ↗

Prefer email?

support@getaurorastudios.com

Billing, licenses and anything private. Include the email you signed up with. Never send passwords.

Write to support

How to report a bug so we can fix it fast

1 · Copy the debug report

In any Aurora extension press Copy debug report (or Report an issue). It lists the version, what ran and what went wrong — no passwords, cookies or personal data.

2 · Say what you expected

One sentence: “I opened a group and chose Group members but only 3 came back.” A screenshot helps.

3 · Post it

Paste both in our Telegram channel, or email them. Platforms change their pages often — reports are how we keep up.

Feature requests & ideas

New data types, new actions, a platform you want covered, a better layout — post it in the channel. The most requested ideas go to the top of the list, and shipped ideas are announced there first.

Please never share your social-network passwords, license keys or payment details in public chats.